by Jeff Murphy | Apr 27, 2023 | Business Culture, Uncategorized
In the world of small business, we’ve all heard this story: “I thought the vendor was going to do X but they only did Y and now I feel like we overpaid.” “I thought we were clear at the contract phase what our services include, but now...
by Jeff Murphy | Mar 29, 2023 | Business Culture
At ECT we are a small business with a decent-sized team. Everyone on our team specializes in their own area of expertise and we all are in it for the good of the customer. What we know on our end is the way you make people feel matters. And if were to call everyone...
by Jeff Murphy | Mar 8, 2023 | Business Culture
Today, I come to you with another great strategy we remind ourselves of everyday at ECT Services. Working in groups provides its own specific nuances, no matter what your industry your business is in. When you have a team of people, some will see a glass half-full,...
by Jeff Murphy | Nov 24, 2020 | A message from our CEO
Last night in the NFL history was made with an all-black officiating crew as the Los Angeles Rams played the Tampa Bay Buccaneers. As I watched the coverage of this story, it dawned on me, as a sports fan, that I’m not sure I ever thought about what that meant....
by admin | Dec 5, 2018 | Temperature Controls
The Ohio Valley skipped right over fall and went straight to winter, it would seem. Aside from being unpleasant to go from 80-degree afternoons one week to 30-degree highs the next, such rapid shifts posed a threat to business continuity. The ice storm that rolled...
