by admin | Feb 18, 2016 | Active Shooter Detection, Energy, Security, Temperature Controls
Steve Jobs once said, “Innovation is the difference between a leader and a follower.” Several ECT Services partners have been busy lately, leading their industries with important innovations. Here’s a round-up: The relay of critical information in...
by admin | Sep 9, 2014 | Customer Service, Local
At ECT Services, we are proud to bring the “small business” touch to our customers to help us stand out from the big name corporate competitors. Our sales mentality is relationship driven and customer service focused. We strive to be seen as a trusted advisor that...
by admin | Mar 24, 2014 | Customer Service, Projects
What defines your day? Are you “task” oriented? Most people are. Perhaps you have a list for the day… or from the previous day… how will you handle the co-worker, customer, call (or email) from nowhere asking for something that isn’t a planned part of your...
by admin | Mar 3, 2014 | A message from our CEO, Local, Teams
I am often asked how many employees we have at ECT Services, Inc. I always smile a little inside when asked, because I am about ready to provide an answer most people are not expecting. My answer is always the same, “Zero, we have no employees”. I always get a...
by admin | Feb 9, 2014 | Customer Service, Local
Every company should strive for their customers to say: “Their customer service is above and beyond.” So what is going above and beyond? I’ve asked coworkers and existing customers and the answers were generally the same. Most of the people said that it...
