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Posts Tagged ‘Building Security’

How companies are prepping for the return to work.

During this time of businesses being closed and buildings mostly empty, our team has been hard at work.

We know when the workforce is allowed to return to their office and the world begins to get moving again, things will need to look quite a bit different. We anticipate in no way will doors fly open and office building lobbies will all-of-a-sudden be full of people again, waving their Starbucks in the air, high fiving each other on a great company party over the weekend or gathering for a bit of office gossip before heading up the elevator.

No, it will have to be different – much like the differences we saw with security post-9/11.

Companies are taking this into consideration now and are taking social distancing measures into account now so that when the government says everyone can go back to work, they can do it as safely as possible.

One of our customers is focused on monitoring building occupants and their movements in and out of the building to better allow for reporting a possible exposure. Working with their existing system and making a few additions we are able to make this a reality.

Another of our customers is focused on their turnstiles and how they can be used to affect change. We are currently working on upgrading some of those systems to allow for a break between people passing through the turnstile on their way in. In addition, we are upgrading these systems to no-touch card readers.

Another customer we are working with has decided to go with camera technology that will scan for temperature before allowing entry into the building.

Our goal is to work with each of our customers to implement a strategy that will make sure they have what they need to insure a safe re-entry into work when the time is right.

Stay safe, everyone. Please let us know if we can help your company reconsider future safety measures so that you, too, will be ready. You can reach us by clicking here.

The new, secure normal

Working with clients throughout the past few weeks has been nothing short of interesting. Our customers have different levels of security, depending on the type of business they run. And these days, they’ve had to take a second look at their systems and procedures. We’ve been happy to work with them to find the best solutions.

One of our customers is in the logistics/fulfillment industry. We’ve worked with them for a long time on their temperature control system. Because their business typically runs 24 hours a day, they didn’t have an electronic security system in place. Rather, they had armed guards at the door keeping their employees safe as they enter and exit, and making sure only those who are permitted to enter the premises are, in fact, entering.

Now, because their company is not on the “essential” list, their employees are home, the building is empty. Rather than pay two armed guards to protect the building and, perhaps, not social distance from each other, the customer called and asked for our help.

Now they have an installed security system to be sure all products inside the building, and the building itself, are safe and secure while people are not in it.

Yes, this has led to some layoffs and furloughs for employees, and the company hopes to bring their team back on when the economy is moving again. In the meantime, their new system gives them peace of mind without keeping people on the payroll – in an effort to save their business.

We encourage you to continue to look at your business for areas where you impact security and protect your building and your customers from theft while less – or maybe no – people are coming to work everyday.

Reach out via our contact page and let us know how we can help you find the right solutions right now.

This is no time to let your guard down.

With so many companies closed and employees not in the buildings, it’s important that systems are checked regularly.

When people are able to return to work, they will want to step right back in where they left things – and have all systems “go.”

This is especially important for your HVAC, temperature controls and security systems. With the weather changing rapidly and spring trying really hard to come alive, temperature control systems must be checked and serviced, even while people aren’t in the building.

Security systems are also critical right now. Empty buildings can be a temptation to anyone looking to snag a few free computer monitors or office supplies. So having your systems checked and running properly is critical right now. You want to be sure that the systems protect your building and that only those who should be going in to check things are the people going in. So much of this can be done remotely, and we are more than happy to help.

Our service personnel is available and ready. Click here to read how we are able to support our customers through this pandemic. Our emergency service line is running and “operators are standing by.” To schedule a service appointment, please click here.

Does your entry need two-factor authentication?

These days, it’s not at all unusual to have to confirm identify before accessing an account or completing a transaction online. It’s not enough to simply input the username and password; you also must verify a code you received via text on a trusted device.

Be sure about who is coming in and out of your building.

While this process known as two-factor authentication is encouraged as a best practice online, it’s rarely mentioned as a best practice for in person security. Gaining access to a facility is typically as simple as using a key or swiping a card.

But shouldn’t we at least consider two-factor authentication for facility security? I believe so.

It’s not hard to imagine a scenario where two-factor authentication would be helpful. For instance, imagine an employee loses their key card or – even worse – it’s stolen. If the thief acts quickly enough before the loss is detected, he or she can gain access to a facility simply by swiping the card and walking in the door.

Two-factor authentication would prevent that from happening. How? By requiring two of three verifications of identity. We verify identity in three key ways:

1. What you know (a pin code)

2. What you have (credential like a card key)

3. Who/what you are (a biometric indicator, such as a finger print, hand scan, face scan)

Imagine that the thief who stole the card attempted to gain access to your facility by swiping it and entering the door. Two-factor authentication would demand that they present either a pin code or biometric evidence in addition to the credential. A PIN code would be a strong second step, but even that can be stolen or even guessed. In addition, demanding a PIN code might slow traffic flow and make the process inefficient.

What’s harder to fake is biometric evidence. It’s a lot more difficult to steal someone’s face than it is to steal their key card.

What if video security cameras were integrated to enable facial recognition in addition to credentials? The result would be a powerful, efficient tool for maintaining facility integrity and keeping traffic flowing.

Interested in learning more about how you can integrate systems for greater security and efficiency? Call for a consultation today.

Federal grant money available for nonprofit, church security enhancement

The waning months of 2019 brought news of a several attacks on churches and religious gatherings, including an attack on a Hanukkah gathering in New Jersey and an active shooter at a church in Texas.  

In the wake of these attacks and others, Congress has appropriated an increased amount of $90 million to fund grants for enhanced security programs and churches, synagogues, mosques and other nonprofit organizations. President Trump signed the bill into law at the end of January.

The Nonprofit Security Grant Program expands access to funds that will enable nonprofit organizations to enhance their security systems using fencing, surveillance cameras, enhanced entry ways, windows, alarms and communications systems, staff and personnel training, and contract security guards.

Applying for a federal grant can be intimidating, but the Department of Homeland Security is hosting a series of free conference calls and webinars to help potential applicants understand more about the grants and the application process. To register, click the webinar title below:

February 20th, 2pm: Protecting Your Organization: The FY2020 Nonprofit Security Grant Program and other Resources to Help Keep Your Facility Safe (No call-in, webinar audio only through the link).

February 26th, 2:30pm: Nonprofit Security Grant Program Overview, 877-446-3914.

March 5th, 2:30pm: Nonprofit Security Grant Program Overview, 877-446-3915.

March 12th, 2:30pm: Nonprofit Security Grant Program Overview, 877-446-3916.

March 19th, 2:30pm: Nonprofit Security Grant Program Overview, 877-446-3917.

March 26th, 2:30pm: Nonprofit Security Grant Program Overview, 877-446-3918.

ECT Services also offers security training and complete security system enhancement and servicing, including access control, video and gunshot detection. For a free consultation to review your organization’s current security systems and look for opportunities to enhance your capabilities, call 800 567-1180.

John Arnold promoted to VP Security Operations

As ECT Services continues to grow as a trusted building integration services partner nationally, we’re pleased to announce the appointment of John Arnold as our vice president of Security Operations.

The newly created role will continue to expand the reach of ECT Services capabilities across the country.

“One of the things the position represents is the growth in that division that ECT has experienced over the past few years,” says Jeff Murphy, president of ECT Services.

Arnold joined ECT Services in 2011 as an account manager focusing on commercial and industrial security integration design and sales. His areas of expertise include access control, IP video and intrusion detection and alerting.

He quickly progressed to project management, where he led security project planning, procurement, staffing and execution for dozens of projects annual that ranged in size from a few thousand dollars to more than a million dollars invested.

“He has demonstrated a consistent ability to build, develop and lead the Security Operations Team with excellence and grow the business through building valuable relationships with our customers and vendors,” adds Murphy.

Arnold’s skill is rooted in his deep experience in a variety of contexts across the security industry. Over the past 20 years, Arnold has built his expertise through roles leading security efforts for retailers as well as managing service operations and installations for vendors. As a result, more than 91 percent of the hundreds of projects he has led have been delivered on time and under budget.

Arnold’s path to leadership with ECT Services also enables him to understand the business and customer needs end to end – from sales through installation and service – and also opens up a path for others to advance and deepen their skills.

The “build from within” culture that ECT Services has fostered for more than 30 years means customers know they can rely on consistent team of experts to partner with them.

To learn more about how you can partner with ECT Services, call (800) 567-1180 for a consultation.

Considering insider threats

What’s the most important integration into every system that we service and/or install?

People.

Every single system must integrate with people in some way. Every integration point opens up a new opportunity for a threat.

This post from Security Magazine really raised my awareness about the nature of insider threats and approaches to mitigating risk. What is an insider threat? It is any act of theft, fraud, sabotage or violence instigated by someone inside an organization. The post outlines several types of insider threats and some tips on how to recognize each:

Unintentional insider threat. This threat isn’t caused by someone acting maliciously; this type of threat is tipped off by someone who is distracted or stressed. They forget or shortcut important steps. To guard against this type of threat, be aware of staff members who are careless with sensitive information, overshare on social media and consistently miss deadlines.

Intellectual property/sensitive data theft. Do you have an associate that “borrows” office materials for home use? Has gotten a poor performance review, missed a promotion or is about to be fired? They may be a risk to steal intellectual property or sensitive data for their own benefit on their way out the door. That sensitive information could end up being used against you by a competitor or other threat.

Insider fraud. Keep an eye out for associates who routinely live beyond their means or are suddenly facing unexpected expenses. They could be at risk of perpetrating insider fraud to benefit themselves and get out of a tight spot.

Sabotage. The office bully isn’t just bad for morale. Bullying is a red flag for sabotage. The saboteur wants to disrupt or even destroy work in an effort to assert their dominance or get revenge for a slight.

Workplace violence. I see the threat of workplace violence as a progression of sabotage. The perpetrator of workplace violence wants to go beyond damaging a piece of equipment or undermining a sale. They want to cause physical harm to those around them, perhaps in an outburst. They share characteristics with saboteurs, but may also threaten violence.

Each of the above threats can be detected and mitigated with team effort. We’d be happy to talk to you about how systems can be integrated to help you detect these threats and others. Give us a call at (800) 567-1180 to consult.

Reducing risk at live sporting events

The sporting world is gearing up for the end of the NFL season and basketball season is in full swing, drawing lots of attention to huge sports venues.

With on-site crowds in the tens or hundreds of thousands and online and broadcast viewers in the millions, the opportunity for bad actors to capitalize on the attention is ripe. Even smaller scale local venues playing host to high school or college sports are at risk.

How are venues keeping fans safe? One tool in the tool box is the Guardian Indoor Active Shooter Detection System. The Guardian indoor shot detection system offered by Shooter Detection Services uses acoustic and infrared sensors – no bigger and no more obtrusive than smoke detectors — to automatically detect and instantly report shots fired. Guardian can integrate with systems to automatically lock doors the moment a shot is detected, limiting a shooter’s movement and/or keeping potential targets out of harm’s way.

SDS recently announced that one of their latest installations was in a Florida sports venue. The system will protect key threat areas throughout the stadium.

Guardian was developed in conjunction with the Defense Advanced Research Projects Agency (DARPA) and a major defense contractor, and is SAFETY Act Certified by the U.S. Department of Homeland Security, Approved for U.K. Government Use by the Centre for the Protection of Critical Infrastructure (CPNI), and SL4 Certified by the Australian Government’s Security Construction & Equipment Committee (SCEC). SDS serves customers in markets including K-12 and higher education, corporate, transportation, government, retail, entertainment, utility and manufacturing, and property management.

ECT Services has enjoyed a long partnership with SDS, and with our deep innovation and integration experience we are well equipped to help facilities fully leverage Guardian’s capabilities alongside other security and communication systems. In addition, we also offer a full range of security consulting services.

Interested in learning more? Inquire about our next live fire demonstration event or a consultation. Contact us here.

Innovation, integration central to museum security update

I’m always on the lookout for great stories highlighting innovation and integration and this recent post from ASIS really caught my eye.

The story details the Detroit Institute of the Arts’ approach to updating their security system. Given our partnership with the Speed Museum in their renovation and our deep relationship with Axis the story was especially intriguing.

The DIA was long overdue for security overhaul when Eric Drewry, CPP, took them helm as director of security in 2015. Museum visitors can wreak havoc on exhibits both accidentally and intentionally. DIA  needed a solution that would protect the art collection while not disrupting the visitors’ experience.

A few key insights from the solution:

Keep your customer central. Designing a solution to keep valuable artwork safe could be very straightforward; lock it all up in a vault and it will never get damaged, lost or stolen. But keeping artwork safe isn’t the entire goal. Preserving art for the enjoyment and edification of the public is the goal, and it’s difficult to engage with artwork that is locked away or otherwise inaccessible.

DIA kept museum visitors central. The security system functions like a channel for dialog between museum staff and visitors. Staff uses the solution to gather data points about traffic patterns and issues to gain insights into visitor needs. For instance, staff observed that visitors were consistently getting too close to a particular object to peer at notes on the artist and work. They determined that more prominent signage was needed to help visitors engage with the work while keeping a safe distance.

Keep your context in mind. Like many public buildings – the Speed definitely comes to mind – the facility was historic and additions had been added throughout the years. We have significant understanding of how important innovation is in retrofitting systems in historic buildings. The infrastructure didn’t lend itself to cables and wires required for high tech equipment.

Fortunately, Axis’ camera line was a perfect fit. Axis modular cameras required only one cable for four cameras, and the cameras’ quality and coverage made it possible to cover an entire gallery with just four cameras and one cable. That saved a lot of risk and resources and helped gain efficiencies in cost and installation.

Need an innovative partner for your systems integration project? We can help. Call (800) 567-1180 to connect for a consultation.

Keeping Halloween safe at your facility

Halloween used to be a strictly neighborhood affair. On October 31, kids raced home after school, donned their costumes, then headed out with sacks in hand for trick or treating.

Today it’s blossomed into a community-wide affair. In the weeks leading up to Halloween, schools, churches and even businesses get in on the fun by hosting festivals or trunk or treat events.

These extracurricular activities are a great way opportunities for community and employee relations, but they do pose some safety risks. Here’s how to mitigate those risks and enjoy your event:

Bring safety to the table. While safety should be everyone’s job, at least one person on your planning team should be tasked with reviewing all plans. Responsibility should include identifying trip and fall hazards, cordoning off equipment and areas that are unsafe for non-employees, and traffic planning.

Get security involved early, too. The planning team should also include a leader tasked with security. Security might focus on how to prevent children or dependent adults and their adult guardians from getting separated from each other, how to handle disruptions and loss prevention.

Change perspective. If you event is planned for outside of your normal operating hours, and in particular for after dark, be sure to do a thorough walk-through in and around your facility at that time of the day. Traffic patterns change considerably throughout the day, and might look quite different during your event than they do during normal operating hours. The parking lot and facility look different, too. Scope out those differences by doing a thorough walk through in advance.

Include contingency plans and safety drills. Guests at your facility won’t know what to do in the event of sudden inclement weather, a fire, or some other emergency. Make sure staff and volunteers are fully prepared to respond. Staff and volunteers should know their responsibilities in an emergency and should be prepared to guide guests to safety.

Review security and access controls. Now is a good time to ensure that your facility’s video and access control systems are performing well. Cameras may need to be adjusted to accommodate different traffic patterns. Access control may need to be modified to lock down certain areas while opening up others. It’s a good time to review the flexibility and configurability of your system.