There’s nothing we like more than sharing our people, and showing off just how amazing each member of our team is. Today we introduce our newest Service Coordinator,  Heather Harrington.

Heather’s been in the industry for 20 years. She chose to join ECT after taking about a decade and working in the finance world. “But,” she says, ” I know this industry and I learned a lot in past years and felt it was time to get back to what I know and expand my knowledge. After meeting with my manager and researching ECT Services, I felt it would be a great opportunity to get back in the game with a well-known company that has a lot of the core values I was looking for and I am glad I did.  In the short time I have been here, it is starting to feel like I am part of a team again.”

Knowing she had background in our industry, I asked her if she has any thoughts on the future, as it pertains to the world in which we work: energy conservation, temperature controls, security, active shooter detection, etc.

As with so many others on our team, Heather really feels AI technology is what’s going to continue to drive change. Automating all types of work won’t necessarily lead to losing “human” positions… it will create different types of specialized jobs.

She also said that cloud storage continues to grow quickly. It allows organizations to save money on storage, servers and management services. This can lead to not just cost-savings, but solid efficiencies in the workflow. Cloud technology is “always improving allowing companies to improve along with it and the best part is that cloud services can be scaled based on business needs and most all updates can be automated,”  she says.

Heather also sees value in more surveillance. Public spaces can be made safer with video surveillance. It helps to reduce crime and can also help avoid theft within an organization. It provides staff security, and can even protect companies against lawsuits in some cases.

Want to know the quotes that keep Heather going? She’s got a few. She shared two with me:

“With God All Things Are Possible”…Matthew 19:26;

“If you are not willing to learn no one can help you.  If you are determined to learn no one can stop you.” …Zig Ziglar

Welcome to the team, Heather. We’re glad you’re here!