by admin | Jan 22, 2020 | Customer Service
There’s never been an easier time to do it yourself. Need to troubleshoot an error? Google will lead you to a customer care community where experts and customers share their knowledge and recommend a fix. Need to see troubleshooting and repairs in action? There’s...
by admin | Jul 17, 2019 | Customer Service
Fifty years ago this month, Neil Armstrong took “one small step for man, one giant leap for mankind.” Putting a man on the moon stands out as one of the most audacious acts of achievement ever attempted by humans. The moon landing was the pinnacle of a...
by admin | Jul 18, 2018 | Customer Service
Major purchasing decisions are complex and take a lot of thought and consideration. Which purchase represents the best value? What is the best price? Who came in with the lowest bid? What doesn’t often show up in the procurement process is people. While...
by admin | Jun 14, 2018 | Customer Service
Purchasing a major system typically involves a great deal of preparation and research. When preparing for the purchase of a new HVAC or security system, you might spend weeks or even months identifying your needs, surveying the market for solutions, pricing options...
by admin | Aug 30, 2017 | Customer Service, Design, Projects, Temperature Controls
Consumers have been diving into the internet of things (IoT) via connected devices for quite some time. Most of us sport a fitness device of some sort that collects our health data – activities, heart rate, sleep patterns and more – and records and reports it out over...
by admin | Aug 7, 2017 | Customer Service, Design, Energy, Security, Technology
On August 21, the United States will experience a solar eclipse. The path of totality where the sun will be completely eclipsed will cut a 70-mile wide swath from Oregon in the Pacific Northwest to Charleston, SC on the Southeast Atlantic coast. The path will cut...
