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BUILDING INTEGRATION

Posts Tagged ‘Employee Engagement’

School plant operators energize schools

School plant operators already have a tall order. They must keep school buildings clean and in good working order, often with limited resources in aging facilities, all while surrounded by hundreds of busy little mess-makers.

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But the job doesn’t stop there for many plant operators. They take their role a step further, supporting students and teachers with joy and enthusiasm that brings a warmth and light to a school that the systems they monitor can’t even begin to generate.
Jefferson County Public Schools highlighted one such plant operator recently in a video on their Facebook page. Mickey Bridwell, plant operator at Blue Lick Elementary School in Louisville, Ky., greets children in the car rider line each day and leads them in a special chant. He sits with students at lunch, ties shoes, cheers up children who are having a tough day, and does whatever he can to help “make teachers’ jobs easier.” Best of all, he does it all with a warm, grandfatherly smile on his face.
Bridwell recognizes that he is a role model for students, and embraces that role with enthusiasm.
What can administrators and communities do to appreciate and encourage plant operators, custodians and other school support staff personnel? Here are a few ideas:
Include them in decision-making. Plant operators and custodians should have a place at the table when key decisions are being made, from supply changes to process changes to system changes. Their front-line experiences yield valuable insights, especially in the highly variable context of school buildings. Including plant operators and custodians in decisions will ensure successful implementation later.
Honor their contributions. Set aside time on the school calendar to honor plant operators and custodians. October 2 is National Custodial Worker’s Recognition Day, so that might be a good start. Appreciation also might take the form of features on excellent plant operators or custodial staff in school or district-wide newsletters, or even video profiles like the one produced by JCPS. Don’t underestimate the power of “surprise and delight” opportunities, too, such as bringing in a hot breakfast for plant operators and custodians who must show up early to de-ice sidewalks on cold days.
Support networking and learning opportunities. Connect plant operators and custodians to organizations and opportunities that help them grow, such as the Kentucky School Plant Management Association. The KPSMA offers a conference and workshops every year. ECT Services will be participating in the KPSMA conference this year, which will take place Oct. 18-19 at the Embassy Suites Hotel at 1801 Newtown Pike in Lexington.

Protect your facility from not-so-peaceful protests

Peaceful assembly is a time-honored and Constitutionally-protected right in the United States, and many Americans have exercised that right in recent weeks.

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While the majority of protests have been peaceful, some have attracted participation by a few violent outliers. The activities of these few have disrupted otherwise peaceful actions, threatened public safety and resulted in property damage.

What can you do to keep your facility, staff and customers safe in the event of a public protest? Here are a few steps you can take:

Review emergency plans. You’ve probably got plans in place for tornados, fires and active shooters, but do you have a plan in place for protests? Plans should include key staff members, emergency exit routes, communication channels and more. Local law enforcement and insurance carriers are good resources for developing plans.

Review your insurance coverage.  Does your coverage extend beyond property damage? Do you need a rider to cover damage to special features like plate glass? Does your coverage include business interruption? Nailing down these details now, especially if your facility or one nearby is likely to be the object of a protest, could potentially save you a lot of headaches and expense later.

Review security equipment and systems.  Do security cameras cover all building access points? Are they vulnerable to tampering? Does your system allow secure remote access and monitoring? Are storage systems adequate? Keep in mind that you may not lose access to your facility, and may not regain access for some time. Being able to keep an eye on activity remotely and capture data might be essential.

Review social media and news coverage.  Maintain situational awareness online. Follow protest hashtags, and watch conversations for indications that protests may shift from peaceful to violent. Know how you can contact law enforcement quickly in event of an emergency.

Growing our team: Scott Kohler

We’re pleased to announce that Scott Kohler has been promoted to Sales Manager.

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Kohler, who has more than 15 years of sales and leadership experience, took the reins of the Controls and Security Sales Team on June 1.

“Scott demonstrates strong leadership and is instrumental in developing the growth of the business,” said Jeff Murphy, president and CEO of ECT Services.

Scott joined the ECT Services team three years ago, and most recently served as service account manager. His goal is to continue delivering a strong customer experience.

“I love what I do, where I do it, and I love working with and helping people,” said Kohler.

But what would he be doing if he wasn’t the sales manager at ECT Services? The avid golfer would love to turn pro.

When he’s not at work, the University of Louisville graduate enjoys spending time with his daughter, golfing, enjoying his friends or cheering on the Cardinals.

Happy Team = A Happy Company

Here in our hometown of Louisville, Kentucky, we take three things seriously: college basketball, bourbon, and horse racing. For the first time in 37 years, a Triple Crown hopeful that started his journey at Louisville’s own Churchill Downs competed for and won the eponymous third title that put him among greats such as Secretariat, Citation, and Seattle Slew. With the thrill of victory still heavy in the air, the ECT staff is reminiscing about a recent day the team enjoyed at Churchill Downs. Screen Shot 2015-06-09 at 8.12.50 AM

 

We understand that a happy and engaged team makes the work day a little easier for everyone, so we were excited to take a little break from the daily grind and come together not as coworkers, but as friends. From the ECT suite under the famous Twin Spires, we laughed and ate and enjoyed the thrill of the races. Well, most of us (some of us were luckier at the betting window than others).

 

Screen Shot 2015-06-09 at 8.14.19 AMWe believe in saying “thank you” to our team for a job well done, and there’s no better way to do that in Louisville than a day at the track. When our employees feel appreciated, we know they are motivated to provide the best service to our customers. Back to work in the ECT offices this week, the ECT family raises a (proverbial!) glass to Triple Crown Winner American Pharoah. Screen Shot 2015-06-09 at 8.13.28 AM