Consumers have been diving into the internet of things (IoT) via connected devices for quite some time. Most of us sport a fitness device of some sort that collects our health data – activities, heart rate, sleep patterns and more – and records and reports it out over time. We check our smart devices to see what the temp is in our homes, and make adjustments if necessary. We log into our computers to check our security cameras and see if a package has arrived, or whether or not the dog has jumped up on the sofa (again!)
Many businesses have taken advantage of the IoT wave, too. Connected systems that control HVAC, video and security are increasingly common.
Even getting a drink in a restaurant is an IoT experience. Coke Freestyle machines don’t just allow customers to mix their own special drink, they track pump performance and automatically replenish syrup. Data is collected from each machine worldwide so Coca Cola can track trends.
While the IoT is certainly far from tapped out in the consumer sector, applications are gaining steam in the industrial sector, too. Connected devices, equipment and systems are helping manufacturers gain efficiencies in resource allocation, production processes, materials handling and the workforce.
Why does the IoT matter to your business or organization?
Data. From HVAC monitoring to tracking customer patters to keeping tabs on staff, the IoT enables organizations of any size to readily access data for smart decision-making.
Security. Organizations will need to be more cognizant than ever of what devices are connected and how they are connected. Risks extend beyond exposing customer data or some other immediate breach. Last year, hackers used unsecured video cameras to launch a DDoS attack that nearly brought down some of the Internet’s most popular sites, including Twitter and Spotify. Such attacks may open up the possibility of liability for companies that fail to secure devices.
Consumer expectations. The more consumers come to rely on the IoT, the more it will shape their expectations of the services they receive from business, government and other organizations.
Need to know more about how to connect and automate your building systems? Call (502) 632-4322 to talk to a member of our team.